When Cassandra began her journey with NCWorks Adult Services, she was working part-time as a Field Technician, and she hadn’t had sustainable employment since being laid off from Lab Corp in 2018. After enrolling, her goals were to obtain a medical billing and coding certificate and find a career as a Health Services Technician. Even with her extensive experience in healthcare billing, without recent related education, she couldn’t find a job that worked for her. Her NCWorks career advisor connected her to the Medical Billing and Coding online program at NC A&T, where she received funding assistance and received her certification, graduating in July 2021.

“If you can believe it, you can achieve it with NCWorks”

— Cassandra Woodard

After completing her program, her career advisor helped her finalize her résumé and tailored her professional summary for her employment goals. Cassandra was offered a position at Cone Health, and through funding assistance, she was able to pay for gas until she received her first pay stub.

Cassandra currently works as a full-time Patient Services Representative at Cone Health, making $16.25 an hour. She has been learning more about opportunities in the medical and billing department, which she plans to transfer into once she is eligible.